Acknowledgments: As the commissioning entity in 2007 and in 2012, the American Chamber of Commerce Executives (ACCE) established the need for this type of research. J. Mac Holladay of the economic development firm Market Street Services was a guiding force and key contributor to the concepts of the original 2007 study, on which this 2012 study is based. Jim Blasingame of the Small Business Network also furnished valuable assistance for both studies. Insperity provided significant financial support for the research in both 2007 and 2012, as did the Western Association of Chamber Executives (W.A.C.E.) for the 2012 research.